All orders received will be dealt with promptly, if an ordered item is not currently in our warehouse we will place a special order for the delivery of your new bike or item. As a special order this will go through a quality test and check to ensure that your bike or item is received in the condition that you expect from us and in a condition that we pride ourselves on. Due to the stringent checks that will be made this may take upto 21days for the delivery to you. If this happens we will keep you informed your orders progress and the expected delivery date.
If you are not happy with your purchase or if there is a fault please contact us as soon as possible by selecting the return link at the bottom of our website and complete the relevant sections so that we can deal with it as quickly as possible.